1. Training Program Features
This program provides a quick introduction to the structure of Japanese organizations and the Japanese way of working. In particular, we focus on Japan’s unique take on the concept of teamwork and the communication styles derived from it (e.g., Ho-Ren-So). You will also learn about not just Japanese business manners, but also the cultural backgrounds leading to the establishment of these manners. By the end of the program, you will have a comprehensive understanding of the Japanese way of working and its underlying cultural motivators.
2. Program Design
This program begins with a lecture on how to prepare for working across cultures, followed by a description of the Japanese way of working. Culture is neither positive or negative, instead it is simply a reality that needs to be understood in order to succeed. The program is designed from a global perspective and is intended to provide useful knowledge in order to promote cross-cultural understanding and not to impose the Japanese way of working. By the end of the program participants will have developed a solid foundation in cultural understanding and be able to recognise the business benefits to adopting culturally appropriate behavior and manners.
3. Duration
Approximate total time for this on-demand program (including exercises): maximum 60 minutes (1 hour)
4. Teaching materials
-Textbook (PDF) containing all the contents of the video lectures
5. Language
This training is conducted in English. English subtitles are also provided.
What you will learn?
-Basics and key points of working for a Japanese company
-The unique take on the concept of teamwork within Japanese organizations
-Communication styles in Japanese organizations
-Understanding important points for working across cultures
Who is this course for?
-Those who are working for a Japanese company for the first time.
-Those who are preparing for an overseas assignment in Japan.
-Those who are in charge of a local subsidiary in Japan.
-Those who are working in a local subsidiary of a Japanese company.
Goals:
- Gaining basic knowledge to aid in a smooth transition to working at a Japanese company
- Understanding important points for working across cultures
Program Agenda:
Chapter 1. Mindset
- Fundamental Data about the Globe
- Culture: How It Develops and How It Influences Us
- Core Mindset: The Benefits of Having Empathy
Chapter 2. Teamwork and Communication Styles
- Patterns of Organizational Structure
- Cultural Examples
- Communication Principle
- Keywords & Key actions
- Short Story: Food Metaphors for Cultural Characteristics
Chapter 3. Formality and Respect
Perceived Quality and the Importance of a Good Impression
- Apology
- Punctuality
- Greetings
- Politeness to Superiors
